If you wish to make a complaint, please fill out the form on this page or call us on 1300 900 091. For further information, please see our Complaints Policy.
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service. Do you need support in a language other than English? Ask for an interpreter, or call Translating and Interpreting Services on 131 450 and ask for the Disability Information Helpline.
Do you have a disability? Have things changed for you because of coronavirus (COVID-19)? Call the Disability Information Helplineon 1800 643 787. The Helpline is available Monday to Friday 8am to 8pm (AEDT), excluding national public holidays.