If you wish to make a complaint, please fill out the form on this page or call us on 1300 900 091
For further information, please see our Complaints Policy.
If you are in danger please call 000
If you need crisis support and accommodation please call our 24/7 Help Line
for Domestic Family Violence and Homelessness
on 1300 355 305
at any time.
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service.
Do you have a disability? Have things changed for you because of coronavirus (COVID-19)? Call the Disability Information Helpline
on 1800 643 787.
The Helpline is available Monday to Friday 8am to 8pm (AEDT), excluding national public holidays.
Do you need support in a language other than English? Ask for an interpreter, or call Translating and Interpreting Services on 131 450
and ask for the Disability Information Helpline.
35 Wharf St,
Tweed Heads NSW 24851300 900 091
PO Box 793,
Coolangatta Qld 4225
for our other locations