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General Enquiries

Our customer service team is available on 1300 900 091 between 8.30am to 4.30pm Monday to Friday.

Crisis Accommodation

If you are experiencing domestic and family violence and need after-hours crisis support or accommodation, please call our 24/7 Help Line on 1800 387 867.If you are in danger please call 000.

Community Housing

Our customer service team is available on 1300 900 091 between 8.30am to 4.30pm Monday to Friday. Follow the prompts to Community Housing > then dial 1 for maintenance or dial 2 for all other enquiries. Alternatively, please email [email protected].

Feedback and Complaint

If you wish to make a complaint, please fill out the form on this page or call us on 1300 900 091.
For further information, please see our Complaints Policy.

Accessibility

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service.
Do you need support in a language other than English?  Ask for an interpreter, or call Translating and Interpreting Services on 131 450 and ask for the Disability Information Helpline.

Corporate Office

35 Wharf St,                                                                                  PO Box 793,
Tweed Heads NSW 2485 Australia                                           Coolangatta QLD 4225
1300 900 091

Click here for our other locations

Want to get in touch?

If you have any questions, feedback or complaints about us or our services, please let us know by using the form below and we will get back to you within two working days.