Community Recovery

Our Community Recovery Mental Health Services focus on people (over 12 years of age) with complex mental health issues who require low to medium levels of psychosocial support. We are committed to ensuring appropriate access to services for Aboriginal and Torres Strait Islander people in our communities.

Access to these services is available by referral from Local Area Health services, particularly acute inpatient mental health unit case managers.

We deliver community-based psychosocial supports in partnership with clinical service provision from Local Health District mental health services and/or other appropriate clinical services (e.g. ACCHO).

We establish and maintain strong partnerships to ensure that psychosocial supports complement clinical care, ensure shared care with governance from the Local Health District, and avoid siloed service delivery.

Our services work collaboratively with established mental health supports programs, to ensure consistency of service delivery and to avoid duplication.  Referral to other programs such as the National Disability Insurance Scheme is to be considered with the Local Health District and/or primary clinician and reflected in the agreed care plan.

We deliver a service that is:

• recovery focused
• person-centred
• readily accessible
• flexible based on step-up step-down model, and
• promotes self-directed care
• promotes collaborative, enduring relationships and partnerships.

Supports delivered include a wide range of activities that build independence in daily life and contribute to recovery, including:

• time specific care planning, management and intervention
• supporting compliance with medication and other clinical care requirements
• assistance with daily living skills (self-care, personal hygiene, cleaning, shopping, cooking and transport)
• support as required to maintain accommodation
• developing relationships with local mainstream health services and other providers, including the NDIS, and supporting people with mental illness to access these services.

Residential Rehabilitation

Our Residential Rehabilitation houses provide short and medium term, 24-hour supported accommodation, for people living with mental health issues.

Supporting people to transition to independent living, this accommodation is available to people on a referral basis.

Our service can be for people who require additional support to learn or re-establish daily living skills, after transitioning from acute mental health services. It also supports people who may be experiencing an escalation of symptoms relating to their mental health.

Access to these services is available by referral from Local Area Health services, particularly acute inpatient mental health unit case managers.

We currently offer this supported accommodation at Tweed Heads, Lismore, Grafton and Coffs Harbour.