30.03.2022
With severe weather expected to stay for another day or so, we continue working closely with our staff to manage our flood response. Please take extra precautions during this time – there are some updates on road closures due to flooding. Please remember that when it comes to driving in bad weather for any reason – if it’s flooded, forget it!
If clients and carers urgently need our attention or support, please call 1300 900 091, and we will contact you directly to discuss your requirements.
Please call 000 if you are in a serious or life-threatening situation or State Emergency Services (SES): 13 25 00.
Momentum will continue to service our clients during the flood conditions in a flexible and responsible manner. Please note that the Connections Centre in Tweed, the Ballina Salvage Shed and the Ballina and Lismore Offices are closed today due to the weather conditions and road closures. The Head Office in Tweed Heads, Casino Neighbourhood Centre and local offices in Grafton and Coffs Harbour remain open.
There are several evacuation orders in place that have been communicated regularly to Manager’s to prepare for with the teams and clients, and we ask that you please check the official sites for road closures and local emergency instructions.
NSW:
SES Evacuation Orders: https://www.ses.nsw.gov.au/
Road Closures: https://www.livetraffic.com/
BOM: http://www.bom.gov.au/nsw/forecasts/northernrivers.shtml
BOM River Conditions:
ABC Northern Rivers Radio: https://www.abc.net.au/radio/northcoast/
QLD:
Evacuation Orders: https://www.qld.gov.au/alerts
Road Closures: https://qldtraffic.qld.gov.au/listview.html
Stay safe and check-in with one another.
29.03.2022
As we experience another day of heavy rain, especially in Northern NSW, we thank everyone for their proactive approach and quick response. We are working closely with all the managers to ensure the safety of our people, which is our number one priority.
It is important that you follow the guidelines and exercise caution during this time.
Please check the official sites for road closures and local emergency instructions. Here is a list of reliable sites for flood and weather-related information:
NSW
SES Evacuation Orders: https://www.ses.nsw.gov.au/
Road Closures: https://www.livetraffic.com/
BOM: http://www.bom.gov.au/nsw/forecasts/northernrivers.shtml
ABC Northern Rivers Radio: https://www.abc.net.au/radio/northcoast/
QLD
Evacuation Orders: https://www.qld.gov.au/alerts
Road Closures: https://qldtraffic.qld.gov.au/listview.html
Please contact us directly if you have any questions.
28.03.2022
Current weather forecasts include severe weather warnings for the Northern Rivers, the Mid North Coast and parts of South-East Queensland. There are alerts for severe thunderstorm activity and flooding / flash flooding is also possible. We encourage all clients, families and staff to monitor the weather conditions closely and ensure you have a plan in place if the weather conditions become more significant and most importantly, to ensure you are all safe.
Please refer to these helpful links below to monitor weather changes and keep an eye on important weather alerts. Please exercise caution at all times and ensure you can monitor the current weather forecasts and have a plan in place should it be needed.
Northern Rivers and Mid North Coast Weather Warnings:
Home | NSW State Emergency Service
New South Wales Warnings Summary (bom.gov.au)
- Bureau of Meteorology – New South Wales Severe Weather Warning 1 (bom.gov.au)
- Flood Warning – Flood Watch 1 (bom.gov.au)
South-east Queensland Weather Warnings:
Queensland Warnings Summary (bom.gov.au)
- Flood Warning Summary (bom.gov.au)
- Flood Watch 1 (QLD) (bom.gov.au)
- Bureau of Meteorology – Queensland Severe Weather Warning 1 (bom.gov.au)
Our priority is the safety of all our people (clients and staff). Stay safe and check in with each other.
04.02.2022
We have spent the majority of this week coordinating our emergency response, and have witnessed so many inspiring acts within our teams. Some of these gracious deeds include:
- Momentum team members staying on site and working extra shifts,
- Many welfare checks and phone calls and
- Many team members pivoting to get involved in support efforts when requested.
Thanks to all our employees for their hard work, flexibility and for acting in our client’s best interest making sure they are safe.
Additionally, we have learned that some of our staff have been significantly impacted. We are working with them as best we can to support their needs now, and into the future.
Please continue to exercise caution over the weekend, and if our staff have any concerns, please contact your manager directly during working hours. For any urgent matters, please contact our after-hours as per our normal processes.
TAKE CARE OF YOUR MENTAL HEALTH – FOR MOMENTUM EMPLOYEES
Natural disasters can be highly stressful. Our confidential Employee Assistance Program (EAP) is available for all staff and immediate family members. Call 1800 808 374 or https://assureprograms.com.au/book-an-appointment/
HOW TO HELP
We will continue to do our part as an organisation to help the community and staff who were affected by the floods.
Donating Goods: Bottled water, non-perishable food that is ready to eat, toiletries, nappies and formulas to be dropped off at the Head Office and Casino Neighbourhood Centre at this stage.
Stay safe and check in with each other.
02.03.2022
Clients and Families Support
As we enter another day in managing our Flood Response, we thank everyone for their resilience and support.
We are acting in Disaster Mode across our entire footprint. Our priority is the safety of all our people (clients and staff).
We will continue to service our clients during the flood conditions in a flexible and responsible manner. Staff are instructed not to drive in heavy rain or in floodwaters and to discuss working and shift arrangements with their manager. If clients and carers are in urgent need of our attention or support, please call 1300 900 091 and we will contact you directly to discuss your requirements.
Community assistance
- Emergency food and clothing: The Australian Red Cross, Salvos, Vinnies, Foodbank and other community services can offer food relief, clothing, household items and other support.
- Free GP telehealth service 1800 931 158. Available 24hrs, 7 days a week. GPs can deal with medical certificates, prescriptions and can provide a summary to the patient’s regular GP.
- Connect to Wellbeing 1300 160 339. This service connects community members to the right mental health support for them. This can include free over the phone counselling, as well as up-to-date resources.
If you are in serious or life-threatening situation, call 000. State Emergency Services (SES): 13 25 00
02.03.2022
Disaster Recovery Payment
If your home or essential household contents were damaged or destroyed by a natural disaster, you may be eligible for the Disaster Relief Grant for individuals.
The financial assistance is provided to help people to recover from the effects of a disaster and re-establish a basic standard of living. It is not provided to replace insurance or compensate for losses.
Australian Government payments
- Disaster Recovery Payment – $1,000 per eligible adult and $400 per eligible child if your home has been severely damaged or destroyed, or you’ve been seriously injured.
- Disaster Recovery Allowance – short-term income assistance (up to 13 weeks) if you’ve lost income as a direct result of the floods.
To find out more about eligibility and application process, please click on the links below:
NSW: Disaster Relief Grant for individuals | NSW Government
QLD: Disaster Relief Grant for individuals | QLD Government
28.02.2022
Flood Warning
As we experience heavy flooding across most of our footprint, we ask that our clients, families, staff and community members follow the guidelines and exercise caution during this time.
We will continue to service our clients during the flood conditions in a flexible and responsible manner.
If clients and carers are in urgent need of our attention or support, please call 1300 900 091 to discuss your requirements.
If you are in serious or life-threatening situation, call 000. State Emergency Services (SES): 13 25 00.
Please check the official sites for road closures and local emergency instructions. Here is a list of reliable sites for flood and weather-related information.
QLD:
Evacuation orders: https://www.qld.gov.au/alerts
Road Closures: https://qldtraffic.qld.gov.au/listview.html
NSW:
SES Evacuation Orders: https://www.ses.nsw.gov.au/
Road Closures: https://www.livetraffic.com/
BOM: http://www.bom.gov.au/nsw/forecasts/northernrivers.shtml
ABC Northern Rivers Radio https://www.abc.net.au/radio/northcoast/
Check in with each other and stay safe.
We acknowledge the Traditional Custodians of the lands on which we live and work, and pay respect to Ancestors, Elders both past, present and the emerging Jarjums.
