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Welcome to the world of Support Coordination! Whether you’re new to the National Disability Insurance Scheme (NDIS) or seeking guidance on navigating your NDIS plan for the best outcomes, you’ve arrived at the perfect destination.

Now, let’s dive into some common questions participants often have about Support Coordination:

1. What does a Support Coordinator do?

Support Coordinators help individuals understand their budget, establish connections with support providers, and coordinate the necessary support. Collaboratively working with participants, they manage the budget and facilitate communication with various supports. Additionally, they assist in collecting evidence for plan reviews and support individuals in presenting their needs to the NDIS.

2.  How often do I communicate with my Support Coordinator?

The frequency of communication varies based on the participant’s funding and individual needs. It is personalised and mutually agreed upon between the participant and Support Coordinator. While some participants prefer minimal contact and a tailored plan, others prefer regular meetings on a fortnightly or monthly basis. Ultimately, the choice of communication frequency rests entirely with the individual.

3. How does a Support Coordinator gather information from nonverbal participants?

Support Coordinators gather information through the participant’s preferred communication methods to ensure effective communication of participants’ needs. It may include involving a trusted family member, carer, or guardian who deeply understands the participant. Additionally, the Support Coordinator utilises alternative tools such as nonverbal cues or assistive devices like iPads or Auslan translators. These communication tools are accessible to Support Coordinators and are usually covered within a participant’s budget.

4. What are the benefits of having a Support Coordinator?

A Support Coordinator assists participants in finding and negotiating support, understanding their plan and budget, and ensuring services are outcome-focused providing value for money. They support participants to communicate and advocate their needs to support providers.

5. How long does Support Coordination last?

Support Coordination lasts throughout the participant’s NDIS plan period though it is limited to the amount of funding provided for it by the NDIS and this varies based on participant need. The Support Coordinator works with the participant to find supports that can help them to achieve their goals and will continue working with them even if the individual reaches their goals early.

6. Can I request a plan review during my plan period?

Absolutely! Participants can request a plan review at any time during their plan period. Whether the individual has a new goal or a significant change in their circumstances, they can request a plan review.

Before asking the NDIS for a plan review, your Support Coordinator will encourage you to take time to think about your circumstances and goals and what supports you might need moving forward. Your Support Coordinator can then assist with gathering evidence from your Allied Health and support team to submit to the NDIS.

7. Does a Support Coordinator provide direct support or interventions?

Support Coordinators do not provide direct support or interventions. Although they may have a background in disability support work or allied health, their role is to assist you to connect with and coordinate your supports rather than provide them directly.

At Momentum Collective, we are committed to providing exceptional Support Coordination services tailored to your unique needs. Our team of dedicated and highly qualified Support Coordinators is here to listen, understand your priorities, and help you navigate the landscape of disability support.

We strive to find service providers that align with your personal preferences and requirements, enabling you to develop your capabilities and achieve your goals. We want to empower you to make informed choices and get the most out of your NDIS plan.

If you’re interested in learning more about our Support Coordination services or how we can assist you on your journey, please visit Support Coordination for further information.